Payments

All payments are processed securely by a third-party payment provider Stripe, and are protected by encryption. Should you return any of your order and are due a refund, we will refund the value of your order via the payment method you originally used. We do not offer refunds on personalised items.

Delivery

For wedding orders, we always ship using Royal Mail Tracked 24. We will contact you when we have dispatched your order. We will send in line with what has been agreed within your contract

We offer free postage for all greeting card orders. We usually ship your orders with 48 hours. We do not ship at weekends or on Bank Holidays.